F R E Q U E N T L Y A S K E D Q U E S T I O N S
Hey, you're not alone...we've had to answer a lot of questions on our products, so we've taken some of the more frequently asked ones and answered them right here, so you don't have to go digging around too much!!
For questions about specific products, please visit the product page and if available, there will be a link on the product page to FAQs, specific to that product.
Does PowerMadd warranty their products?
PowerMadd is dedicated to producing the highest quality products and we stand behind them. All PowerMadd products are warranted against defects in materials and workmanship, and normal use breakage for a period of one year from date of purchase. Misuse, abuse or use for any purpose other than intended will void this warranty. This warranty is offered to the original purchaser of the product.
What action should I take if the product is under warranty?
To replace a product under warranty, send the product along with a copy of the receipt to verify the date of purchase to:
Attn: Warranty Return
26449 Fallbrook Ave.
Wyoming, MN 55092
Be sure to include your name and shipping information. Upon receipt of the product and copy of the sales receipt we will send you a replacement part. If you have any questions, or would like to purchase parts for a product outside of the 1 year warranty, please call 651-462-8465.
My product is out of warranty, but it has a broken part that I can't get anywhere but through PowerMadd. Will PowerMadd sell me replacement parts?
Yes, PowerMadd will sell you replacement parts. Our dealer network carries only the complete product. To check availability, pricing or to place an order please call us at 1.800.435.6881 or 651-462-8465, or e-mail us at firstname.lastname@example.org.
Can I purchase products directly from PowerMadd?
Click on the How To Buy button
Where can I purchase PowerMadd Product?
Click on the How To Buy button..